Delivery Information

Protecting our employees

As with all of you, we have been monitoring the ongoing developments of COVID-19. We are following all government advice and guidance and have put safety measures in place for all of our staff at our warehouse. We’ve taken additional steps to protect our employees, as well as ensuring social distancing in our warehouse and communal areas, we have also increased our already high standard of hygiene with more regular deep cleans and readily available hand sanitizer.

Extended delivery times

We’re working around the clock to make sure that you get your order as quickly and as safely as possible. Whilst we work to keep everyone safe, we expect there may be some delays to deliveries and some delivery options might not be available. You’ll be able to see all delivery options available to you at the checkout.

International Deliveries

We are currently experiencing some delays to our international delivery service. Please rest assured that your parcel will reach you, it just may take a little longer than you would normally expect. Thank you for your patience during this time.

PLACE YOUR ORDER AND WE’LL GET OUR SKATES ON

We aim to ship all within 2 working days, subject to payment authorisation and stock availability.  We now offer a seven day dispatch service so you can get your lovely items as quickly as possible.

All orders are sent in plain packaging to avoid awkward conversations with the postman.

We do everything we can to make sure your order arrives on time, but please allow for any adverse conditions which might affect deliveries from the UK to your area, including extreme weather or disruption of postal services.

Got something wrong? Contact us if you need to change something and we'll do our best to help. However, if your order has already been processed by our warehouse we will be unable to make any amendments and the parcel will be dispatched as ordered.

Customer Sales

UK DELIVERY INFO

UK Standard Delivery - £3.95

  • You can expect delivery within 3 days when selecting UK Standard Delivery*.
  • We will send your order using the Royal Mail Tracked 48 service.
  • A signature on delivery is not required.

*Delivery times and dates are subject to our service provider Royal Mail.

 

UK Express Delivery - £6.00

Orders must be placed by the following cut off times (depending on your delivery postcode), to ensure delivery in 1-2 days.

  • Orders placed before 14:00 will arrive in 1-2 working days*.
  • We will send your order using the Royal Mail Tracked 24 service.

 *Delivery times and dates are subject to our service provider Royal Mail.

 

UK FREE POSTAGE

  • For UK Mainland Customers only, spend over £50.00 to receive FREE STANDARD DELIVERY.

 

REST OF THE WORLD INFO

Rest of the World Delivery - £5.50

  • We aim to despatch your order within 2 working days.
  • Estimated delivery between 10-20 working days from despatch.
  • All parcels sent using Royal Mail. 

 

Trade Sales

United Kingdom
Free
Delivery within 3 – 5 days from despatch.
Sent using Royal Mail.
Rest of World
£15.00
Delivery 5 – 10 days from despatch.
Sent using Royal Mail.

 

All orders are shipped from the UK. Any additional charges for customs clearance into other countries must be borne by you. We have no control over these charges and unfortunately can’t predict what they might be.

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