Delivery Information
Protecting our employees
As with all of you, we have been monitoring the ongoing developments of COVID-19. We are following all government advice and guidance and have put safety measures in place for all of our staff at our warehouse. We’ve taken additional steps to protect our employees, as well as ensuring social distancing in our warehouse and communal areas, we have also increased our already high standard of hygiene with more regular deep cleans and readily available hand sanitizer.
Extended delivery times
We’re working around the clock to make sure that you get your order as quickly and as safely as possible. Whilst we work to keep everyone safe, we expect there may be some delays to deliveries and some delivery options might not be available. You’ll be able to see all delivery options available to you at the checkout.
International Deliveries
We are currently experiencing some delays to our international delivery service. Please rest assured that your parcel will reach you, it just may take a little longer than you would normally expect. Thank you for your patience during this time.
PLACE YOUR ORDER AND WE’LL GET OUR SKATES ON
We aim to ship all orders within five working days (Monday to Friday), subject to payment authorisation and stock availability.
Shopping over the weekend? No orders are sent out on a Sunday so if time is an issue, factor that in when you’re buying.
All orders are sent in plain packaging to avoid awkward conversations with the postman.
We do everything we can to make sure your order arrives on time, but please allow for any adverse conditions which might affect deliveries from the UK to your area, including extreme weather or disruption of postal services.
Got something wrong? Contact us if you need to change something and we'll do our best to help. However, if your order has already been processed by our warehouse we will be unable to make any amendments and the parcel will be dispatched as ordered.
Customer Sales
UK DELIVERY INFO
UK Standard Delivery - £3.95
- We aim to despatch your order within 5 working days*.
- You can expect delivery within 5-10 working days when selecting UK Standard Delivery.
- We will send your order using the Royal Mail Tracked 48 service.
- A signature on delivery is not required.
*Delivery times and dates are subject to our service provider Royal Mail.
UK FREE POSTAGE
- For UK Mainland Customers only, spend over £50.00 to receive FREE STANDARD DELIVERY.
REST OF THE WORLD INFO
Rest of the World Delivery - £5.50
- We aim to despatch your order within 5 working days.
- Estimated delivery between 20-25 working days from despatch.
- All parcels sent using Royal Mail.
Trade Sales
United Kingdom
Free |
Delivery within 3 – 5 working days from despatch.
Sent using Royal Mail. |
Rest of World
£15.00 |
Delivery 5 – 10 working days from despatch.
Sent using Royal Mail. |
All orders are shipped from the UK. Any additional charges for customs clearance into other countries must be borne by you. We have no control over these charges and unfortunately can’t predict what they might be.